How to record Bank Charges when receiving payment from the customer (Bank account is not connected with Quick Books)?

Thanks for taking a moment to join the QuickBooks Community and post your question, Ammie123! We're happy to have you with us.

If you're describing a processing fee that your bank implements when recieving payments or transfers from clients/customers, you could create an expense transaction for this in QuickBooks manually which would affect your overall Bank Register balance. 

To do this you can:

1. Go to the (+) New icon and choose Expense
2. This will open the Expense Window where you can choose or create a Payee for the expense
3. From there you can choose the account the money for this expense came from, the payment date, and so on
4. You can also create a category that would be applicable to this kind of expense, enter a description if you'd like, and the amount
5. Once you're finished, you can select Save and Close

If these steps don't get you quite what you're needing, please feel free to share a screenshot with us of what you see from your end, and how you'd like to record or see it in QuickBooks. We'll be more than happy to continue helping you out on our thread here. 

You can also get in touch with our Technical Support Team by phone or chat using the 'Help (?)' icon > Contact Us right from within your account.

All the best!