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September 14, 2021
Question

Hst not being added to by invoice total. It is instead recalculating the subtotal

  • September 14, 2021
  • 1 reply
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Original commenter did not share additional details

1 reply

September 15, 2021

Hello conormac55,

 

It's essential you're able to apply HST on your invoices. I'll be glad to steer you in the right direction. QuickBooks is a powerful program that enables you to get your work done faster so you can save time for the things you love. 

 

Based on what you've described, I recommend making sure you've set up sales tax on your account.  Have you set up sales tax on your end? Here's a helpful article that shows you how to set up sales tax: 

Set up and use sales tax in QuickBooks Online. If the issue persists, I recommend clearing cache and cookies on your browser. Clearing cache and cookies is a great way to clean your browser allowing it to work more efficiently. Here's an article that shows you how to do that: How to clear cache and cookies. If this doesn't work, I suggest using a private/incognito window to see if that works instead. Try this out and let me know what happens.

 

I'll be a message away in case you need additional support. Otherwise, I wish you a great rest of the week!