I am following the procedure for linking deposits to my invoices. But I have an excess of credits -- Quickbooks balance is 15K above actual balance. Excessive credits.

Hi rvirmani,

It's nice to hear back from you!  QuickBooks Online is a versatile program for all of your bookkeeping tasks.  It's essential that you're able to accomplish your goals with confidence.  I'd be happy to help so you're on the right track with your work.

There are two ways to record a customer payment, but you only need to record it once. If they made a deposit, you can apply it to the customer invoice, or you can receive payment directly to the invoice. 

I see you've reached out about this before and your time is valuable.  I recommend contacting us so we can work with you in real time and ensure you're able to establish your QuickBooks goals without further delay.

Feel free to reach back out at any time with other questions.  We'd be glad to assist!