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May 2, 2024
Question

I am sending my receipts to quickbooks but I reached a limit of 30 emails per day. I’ve never had that problem before.How do I change the limit of emails it can receiv

  • May 2, 2024
  • 1 reply
  • 0 views
I am sending my receipts to quickbooks but I  reached a limit of 30 emails per day. 
I’ve never had that problem before.
How do I change the limit of emails it can receiv

1 reply

May 2, 2024

Hi there lee97,

 

Thanks for reaching out about your receipts. QuickBooks Online is a great tool able to help you keep track of sales and expenses so you know the profitability of your company. I can point you in the right direction for assistance with these receipts not being imported.

 

One possible cause for receipts not being imported would be browsing data. These temporary files can accumulate in the system and cause errors like the one you're seeing in any cloud-based program like QuickBooks Online. You can use these steps to resolve issues caused by browsing data:

 

If the error persists after those steps, I recommend reaching out to the support team outside of the Community. They'll be able to view the error in the system with you to help with further troubleshooting steps to get this resolved, as well as notify the engineers if the error is still present. You can reach out using these methods:

 

Schedule a Callback or start a Chat: click (?)Help in the upper right > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat.
Social Media: Facebook and X / Twitter

 

If you have any other questions, feel free to reach out here.