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June 6, 2023
Question

I can generate invoices but customer didn't get payment option when customer open the link it says contact me

  • June 6, 2023
  • 1 reply
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1 reply

June 6, 2023

Hi jashi-tharsi-gma,

 

Welcome to Community!  QuickBooks Payments is a dynamic way to securely email an invoice to your customers with the option to Pay Now.  This enables them to pay upon receipt, using a credit card or Apple Pay.  When the option isn't available for your customers, it's important to know why.  I'd be happy to provide some insight here!

 

With QuickBooks Payments in Canada, credit card payments can only be made with Canadian payment methods.  To see a list of accepted payment methods, click here.  If you'd like to see additional options, moving forward, you can submit a suggestion to our Development Team.  Customer recommendations are greatly appreciated to assist with feature updates, in improving your overall customer experience with QuickBooks Online.

 

If you have any other questions, please don't hesitate to reach back out.  We're always glad to assist!