I can not sign in after receiving confirmation I have paid. States there is an error in my payment yet I have a receipt

Hello donaldmacdow-gma,

Thanks for letting me know what's going on after having made the payment for your QuickBooks Online subscription. It's important to me that this is sorted out so that you can log in to your account and start or get back to taking advantage of how QuickBooks can help you with your business's books.

For issues with subscription and billing, the best thing to do is contact our QuickBooks Online support team outside of the QuickBooks Community forum. In order to determine what's happening with your account, we'll need to collect some account details from you, which we wouldn't want to do here since this is a public forum. There are a few options to securely contact and connect with us, so please use one of the following to get in touch with a member of our support team.

Schedule a Callback or start a Chat: click (?)Help in the upper right in QuickBooks Online > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat.

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Support hours are from Monday to Friday between 9 a.m. and 8 p.m. ET.

Wishing you the best with this!