I can't save and close a sales receipt, why won't it save and close?

Cache issue can cause the browser's unusual behavior, suesnailzrecepti.

Let's perform some steps to resolve this.

Cache and cookies make the browser easier and faster to use. However, it can also cause issues when piled up.

You can use a private window and perform the task there. If it works, go back to the original browser and clear the cache. This is to delete the internet files that might be causing the issue.

Also, you can use a different browser such as Google Chrome, Internet Explorer and Mozilla Firefox.

Let me know how it goes by leaving a comment below.