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December 9, 2023
Question

I cannot see overdue invoices and payment on Phone app for more than a year old transactions

  • December 9, 2023
  • 1 reply
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Original commenter did not share additional details

1 reply

December 11, 2023

Hi Kotianwala,

 

Thanks for connecting with us here. QuickBooks is designed to be an easy-to-use program. It's vital you're able to use the app without running into issues. Rest assured, I'll be happy to help so you're on the right track. 

 

Based on what you've described, I highly recommend uninstalling and reinstalling the app. This is a great way to troubleshoot issues that may be affecting the app. By reinstalling the app, this ensures you're on the latest version of the mobile app. 

 

Feel free to keep me posted on how you make out. I'll be one message away.