Skip to main content
April 5, 2022
Question

I deleted a very important estimate, that my client signed. I was going to convert it to an invoice and send it to her. Can I ever find it again? Is there a way? Thanks

  • April 5, 2022
  • 1 reply
  • 0 views
Original commenter did not share additional details

1 reply

Jen_D
April 5, 2022

Welcome and thanks for posting here in the QuickBooks Community, @thatnordicroofin.

 

I'll show you the steps to find the details of your deleted entry in QuickBooks Online.

 

For this, we will be using the Audit log to get the transaction history of the estimate. Please note that the system will not automatically restore removed entries in QBO. You'll need to enter them manually by clicking on the + New button on the toolbar.

 

To find deleted entries on the Audit Log report:

 

  1. Click the Gear icon, then select Audit Log under Tools.
  2. Use the Filter button then choose Show only these events.
  3. Mark the Transactions box, then pick Deleted/Voided Transactions from the Show drop-down.
  4. Press Apply.
    undefined
  5. From there, locate the deleted estimate and press View.
    undefined
  6. Click on Show all to get the details needed to recreate the entry.

 

After getting the details of the deleted entry or charges, recreate it. Here are some articles to guide you on how to utilize the Audit Log:

 

Visit us again if you have other transaction concerns in QuickBooks. I'm always here when you need help. Have a wonderful day!