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August 11, 2021
Question

I had an invoice entered and paid twice so the reconciliation was over by 69.00 the amount of the invoice when i deleted the invoice the reconciliation was still over?

  • August 11, 2021
  • 1 reply
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i had two invoices created for the same client and paid. picked this up in the reconciliation as i was out/over by the amount of the invoice. after deleting one of the invoices the the reconciliation was still over by 69.00

1 reply

August 11, 2021

Hello chris107,

 

Reconciling accounts can be a strenuous task but QuickBooks makes it fun and intuitive to get through the process and have a $0 difference in the end. The program is equipped with tools and resources which help you get your work done faster. Rest assured, I'll be happy to assist so you can achieve your Quickbooks goals with ease. 

 

Before we start, I highly suggest consulting your accountant for expert advice on this issue. If you're not in contact with one, I encourage you to search for one on our website using this link here.

 

Based on what you've described, I recommend checking to make sure you also deleted the duplicate payment associated with the invoice. To do this, open the invoice in question, open the payment that's linked to it, and delete the payment. Give this a try and let me know how you make out. Otherwise, here are some helpful resources related to reconciling accounts in QuickBooks: 

Let me know if this info helps. I'll be one message away in case you need additional support.