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January 17, 2021
Question

I have a misspelled word in the receipt email address. Can it be changed?

  • January 17, 2021
  • 1 reply
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1 reply

January 18, 2021

Hello useritsafabulouslife,

 

Welcome to the QuickBooks Community forum! It's great to have you join us, and from reading your question, it sounds like you're using QuickBooks Online's Receipts feature. That's a handy option for taking pictures of, uploading, or emailing your expense receipts to the program to easily create transactions from the image details. I'd be happy to go over how the Receipts email addresses work.

 

When you're emailing receipts to QuickBooks Online, the program prompts you to set up a customized email address to keep things as simple as possible. This email address is used only for this feature and acts as the address you're emailing the receipt images to. Once you've created an email address, there isn't an option to change it at this time.

 

Since the email is used only for this feature and in a specific way, you don't have to worry too much about the misspelling It won't impact your login credentials or the email we use to communicate important information with you.. It'll just be a matter of remembering that you have a typo in the word for the address when you want to email a receipt to load into the program.

 

Here are a couple of articles about this feature that you can read here.

I invite you to submit feedback about the available options for the email address by following these steps: How do I submit feedback? This lets our product development team know how you think the feature could be enhanced.

 

If I've missed the mark on what email address you're referring to here, let me know! I want to make sure that you have the answers your looking for so you can get to work with your receipts.