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July 20, 2022
Question

I have a supplier who is also a customer. QB does not allow me to set him up as both. How can I invoice him as a customer?

  • July 20, 2022
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1 reply

July 20, 2022

Hi barb-dueck,

 

It's a pleasure to see you in Community.  Welcome!  QuickBooks Online is a dynamic program with the features you need to stay ahead of your work.  I'd be glad to assist!

 

When you have a supplier who's also a customer, you'll notice a message that appears as a warning, indicating the customer or vendor already exists.  In this case, you can continue to enter them as a customer by adding an identifier to their name, such as a middle initial or an asterisk at the beginning or end of their first or last name.  This will then allow you to proceed with the entry.  Here's a helpful guide for reference.

 

If you have any other questions, please don't hesitate to reach back out.  Your success is our number one goal and we'd be happy to help!