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October 7, 2022
Question

I have customers with multiple emails and I need to send invoices to the emails but the program will only accept one email per customer

  • October 7, 2022
  • 1 reply
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1 reply

October 7, 2022

Hi tirrellsolutions,

 

Welcome to the Community. It's essential that your customers receive the invoices for the services you provide. QuickBooks Online is a flexible program that simplifies the way you manage your books. I'd be glad to point you in the right direction to add additional customer emails.

 

QuickBooks Online offers the option to add additional customer emails by separating them using commas. I'd encourage you to refer to the following steps to complete the process.

 

  1. Click on Get paid & pay on the left navigation menu
  2. Select Customers tab
  3. Click on the name of the customer
  4. Select Edit
  5. Add a comma after the first email in the Email field, add additional emails. (For example contact1@none.com, contact2@none.com, contact3@none.com)
  6. Click on Save.

 

When you have multiple emails for your customer, the program will populate the emails in the Email field on forms. That way, you can easily send the transaction to them. You can also remove the emails you don't want to use before sending that invoice.

 

Give that a shot and let me know if you have other questions, I'll be happy to help.