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November 27, 2019
Question

I have imported my own invoice template but I am having issues with the tax fields. I need all taxes to appear on my invoices

  • November 27, 2019
  • 1 reply
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1 reply

November 27, 2019

Hi lisa82,

 

Good job on importing your invoice template into QBO. Don't worry, I'll be happy to help you from here. 

 

It's important you're able to map your information correctly so you don't have issues when using the template. I encourage you to compare your template with the sample file provided in QBO. Doing this ensures that you're not missing any important specifications required for an imported template. To access the sample file, follow the steps below:

  1. From QuickBooks Online, click the Gear (⚙) icon and select Custom Form Styles.
  2. On the New Style menu, choose Import Style.
  3. Click Download a sample invoice.            

If you're still having issues after verifying that your template matches the sample file, please contact our support team for further assistance. You can use this link here to contact support. 

 

Let me know if you have other questions. I'm here to help. :)