Skip to main content
May 31, 2022
Question

I have one cheque paying multiple invoices (same customer account) but open invoices are not showing in receive payment screen.

  • May 31, 2022
  • 1 reply
  • 0 views
Original commenter did not share additional details

1 reply

May 31, 2022

Hi npatel1,

 

It's a pleasure to see you in Community.  Welcome!  QuickBooks Online has the features you need to successfully receive payments to multiple invoices seamlessly.  I'll be happy to help!

 

Follow these steps to locate the invoices to receive payment:

 

1. Open +New from the left menu and select Receive Payment

2. Use the ▼ dropdown menu and select the Customer name

3. Under Outstanding transactions, open Filter

4. Select the Date range for the invoices

5. Hit Apply

6. Checkmark the boxes beside the invoices to be paid

7. When finished, hit Save and close

You're all set!

 

Feel free to reach back out if you have other questions.  We're always glad to assist!