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Feb 20, 2024 3:30 AM UTC
Question

I have removed message to customer from invoice content but it is still showing up on template i removed it from,and even on new created templates

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1 reply

Feb 20, 2024 8:05 PM UTC

Hey there, codey-cookespm-c.

 

Thanks for reaching out to the Community for support! I'd be happy to help.

 

Can you tell me if you've removed the message within the template in the custom form styles feature? If you haven't, I recommend doing this by heading to the "Gear" icon and clicking on the "Custom form styles" Choose the template with the message and click on "Edit" Remove the message, then hit "Save"

 

I hope this helps! I'll be on standby.