I have setup recurring transactions using the old format and wish to keep using that format, but QuickBooks will not allow me to access that format. What do I do now?

Hi there,

Glad to have you join the Community! I trust that all is well on your end. Rest assured, I'll be happy to assist so you can continue to use QuickBooks with confidence. 

Based on the details you've shared, I recommend clearing cache and cookies on your browser. Clearing cache and cookies is a great way to clean your browser allowing it to work more efficiently. Here's an article that shows you how to do that: How to clear cache and cookies. Try this out and let me know if you're able to access the recurring transactions. Here's a helpful article that provides more info about how to:  Create recurring transactions in QuickBooks Online.

I'll be one message away in case you need further assistance.