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August 5, 2021
Question

I issued an invoice today Aug 5th, I entered in QB Online, when I saved, there is an error window popup : Double-check the transaction date Pls advise what to do

  • August 5, 2021
  • 1 reply
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1 reply

August 5, 2021

Hi info-confidextra.

 

Making sure your invoices are entered and the information is correct is the key to good bookkeeping. I'd be happy to help you with this. 

 

QuickBooks Online makes entering invoices easy to help you save your time and get back to business. If QuickBooks Online is giving you an error when trying to save and all the information is correct I recommend trying to recreate the invoice first to see if it works. If you're still running into issues it could be due to your browsers health. To correct this you'll first need to clear your cache and cookies by following the steps in this article. Once you clear the cache and cookies try opening QuickBooks Online again using a private browser such as Google Chromes Incognito mode or a different internet browser. 

 

If you continue to run into issues I suggest reaching out to our support team. You can reach them by one of the following methods.

 

Schedule a Callback: click (?)Help in the upper right > click Contact Us > explain your situation > click Let's Talk > choose Get a callback (Note: Callback hours are the same as regular phone hours.)

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