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linda78
February 10, 2020
Question

I'm just setting my my invoice template in QB. My home currency is CAD and currently my invoices to customers are showing CAD 0.00. How do I just have $0.00?

  • February 10, 2020
  • 1 reply
  • 0 views
I just want the amount on my invoices to show $0.00. Right now I'm getting CAD 0.00 with no $. 99.9% of my clients are in CAD, so no need to have CAD on the invoice. Can someone advise how to change this?

1 reply

AddieC
AddieC
February 10, 2020

Hi linda78, 

 

I know how important it is to have control over your bookkeeping in QuickBooks Online. The information displayed on your invoice will be some of your customers first impressions of your business, and customizing the form is a great way to make your invoice unique. I'd be happy to explain why you're seeing "CAD" in front of the total of your invoice. 

 

If you've turned on Multicurrency in your account, you'll always see the currency specifications before the total amount of your invoice. I know most of your customers are working with Canadian dollars, however this is a permanent label on your invoices when Multicurrency is activated. 

I can appreciate that you'd like to remove the label, so I'd be happy to pass along your feedback to our product development team. We're always looking for new and improved ways to make QuickBooks better for everyone. 

I'd suggest submitting this feedback on your end also, by clicking the Gear icon > Feedback. 


If you've got any other questions, please reach out to our tech support team. 

Have a nice evening. 

L
linda78Author
February 11, 2020

Can I turn off multi-currency? I just had my account set up as I transferred it from another platform (AccountEdge) and there were some legacy US$ transactions in the data that was imported. At this point, I really don't need multi-currency. Can you advise?

AddieC
AddieC
February 11, 2020

I hear what you're saying, linda78. Once Multicurrency is turned on, it can't be turned off. This protects the integrity of your bookkeeping. I know you'd prefer not to see the CAD label, however there's no way to remove this. If you have any other questions, let me know. I'm here to help. 

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