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August 9, 2021
Question

I'm not able to access my information the 3 dashes on the top left hand corner, nor am I able to print my invoice.

  • August 9, 2021
  • 1 reply
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1 reply

August 9, 2021

Hello acculitho,

 

It's vital you have the flexibility you need to access your information and print out your invoices with ease. The program is designed to help you save time and I'd like to help make sure you experience this benefit. 

 

Based on the info you've provided, it sounds like you may need to clear cache cookies on your browser. This is a great way to troubleshoot browser issues. If you're using the mobile app, I suggest uninstalling it and reinstalling it again to refresh the settings. This article here shows you how to clear cache and cookies on your browser. I encourage you to try that out and let me know what happens, I'll be on standby. 

 

Otherwise, I wish you a great rest of the week. :)