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kozak-steven
July 31, 2019
Solved

I'm trying to import an invoice based on the sample quickbooks provided. Everything looks good but for some reason it keeps giving an unknown error on invoice number???

  • July 31, 2019
  • 1 reply
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Best answer by kozak-steven

I figured out what the issue was.  The error referred to the invoice number but it was actually one of the columns that had a 0 value in one of the cells.  I changed each row to an individual invoice number and it pointed to the problem row.  All fixed now.  Thanks

1 reply

S
ShiellaGraceA
July 31, 2019

Hello kozak-steven,

 

You'll want to upload a Microsoft Office 2010+ (*.docx) file and make sure that the document is less than 2MB.

 

Please visit Microsoft's website for the steps to upload.

 

Once done, go back to Custom form styles and import your invoice again.

 

Feel free to read this article for more information: Import custom form styles for invoices or estimates.

 

You might also want to visit our page for future reference: Manage customers and income.

 

Please let me know if you're referring to something else. I'll be around to help you further.

K
kozak-stevenAuthorAnswer
July 31, 2019

I figured out what the issue was.  The error referred to the invoice number but it was actually one of the columns that had a 0 value in one of the cells.  I changed each row to an individual invoice number and it pointed to the problem row.  All fixed now.  Thanks

A
alexiashoe
June 5, 2021

Not sure if this is helpful at this point but I had the same issue.  I figured out that it was because I had totaled the invoices and it was including that row as an invoice without an invoice number.

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