I marked an invoice paid in error. How do I mark it unpaid?

Hi cheryl67,

Welcome to Community!  QuickBooks Online has the versatility you need, so you're on the right track with your work.  I'd be glad to assist!

Here's how to remove the payment from your invoice:

1. Open +New from the left menu 

2. Select Invoice

3. Click on the history icon in the top left (looks like a clock)

4. Scroll down to View more

5. Select the invoice you need to remove the payment from, to expand the view

6. In the top right, click on the blue Payment, located under the Payment Status

7. Select the Date for the payment to be unapplied

8. Scroll to the bottom and open More

9. Select Delete

You're all set!

If you have other questions, please don't hesitate to reach back out.  We'd love to help!