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October 13, 2022
Question

I pick a client from say the "G" list then the client list goes back to "A" frustrating

  • October 13, 2022
  • 1 reply
  • 0 views
it keeps going back to the beginning in the client list. I need to have it stay on the client I pick not starting over!!

1 reply

October 13, 2022

Hi -aspro-ca,

 

Welcome to Community!  It's important that you're able to work comfortably in QuickBooks Online and accomplish your daily goals seamlessly.  I'd be happy to point you in the right direction so you can get back to business as soon as possible!

 

Due to the unexpected behavior you've described, I suggest contacting us outside of Community.  This will permit our Customer Care team to work with you in real time and look further into this issue in more depth, in order to escalate it to our Development Team if needed.

 

Schedule a Callback or start a Chat: click (?) Help in the upper right in QuickBooks Online > enter "Contact support" > hit Contact Us > provide a brief summary of your situation > hit Let's Talk > choose Get a callback or Start a Chat.
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