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October 9, 2020
Question

I signed up for the free trial to get an estimate a company sent me over quickbooks, I assumed it would be associated my with my email, but I can't find the estimate

  • October 9, 2020
  • 1 reply
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1 reply

October 9, 2020

Hi there

 

Welcome to the QuickBooks family! QuickBooks is a powerful program which helps you streamline your business. I'd be happy to give you a hand with figuring out why you aren't getting the estimate which was sent to you. 

 

Based on what you've described, I suggest reaching out the company which sent you the estimate. I'd recommend checking with them to see if they sent it to the correct email. Normally, when a company sends you an estimate, the estimate goes to the email on file on the company's end. You could try checking your junk/spam email folder for the estimate. 

 

Feel free to let me know how you make out by leaving a comment below. Otherwise, if you need direct and immediate, I recommend contacting our support team using the details below:

 

  • Schedule a Callback or Chat: click (?)Help in the upper right > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat. Support is available from Monday to Friday between 9 a.m. and 8 p.m. ET.
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Have a great rest of your week!