Skip to main content
December 4, 2023
Question

I tried sending out 2 estimates via email and they show created but not sent. I have verified the email and it is correct.

  • December 4, 2023
  • 1 reply
  • 0 views
Original commenter did not share additional details

1 reply

December 4, 2023

Welcome to the QuickBooks Community, simmonsmasonryin.

 

I appreciate you reaching out to us here. I'd be happy to help you out!

 

Sometimes browsing data accumulates and prevents the software from doing what it is supposed to do. I recommend clearing your cache and cookies, switching to another browser, or trying a private browser by clicking on CTRL+SHIFT+N. This usually resolves browsing data issues.

 

If you're still unable to email estimates after trying the steps provided, I encourage you to reach out to the support team outside of the Community so they can investigate further into why this may be happening. You can reach them by following one of these methods:

 

Schedule a Callback: click (?)Help in the upper right > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback

 

Feel free to reach back out if you have any other questions.