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January 29, 2021
Question

I want to reverse deposits applied to invoices and reapply to correct ones. How do I do this?

  • January 29, 2021
  • 1 reply
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1 reply

Rebecca R
January 29, 2021

Hi there 8unshine,

 

Recording deposits against your customer's invoices is an essential part of the bookkeeping process for many businesses. Sometimes though, it's necessary to apply the deposits you've received towards a different invoice than originally intended. Let me go over how you can adjust this.

 

Depending on how you recorded the deposit that you received, there may be a number of ways to make the necessary adjustments. If you're using the Deposits field on the invoice, that can be turned on within your Account and Settings, you'll simply need to navigate to the Sales menu, locate the invoice in question, and adjust the amount in the Deposit field at the bottom of the invoice. Once you've zeroed out the invoice that doesn't need the deposit, hit Save and Close then locate the invoice that you'll need to apply the deposit towards. Enter the amount of the deposit in the appropriate field and hit Save and Close

If this isn't how you've recorded your customer's deposit, please let me know how you did so that I can provide you with the appropriate directions. A few additional details, or the steps you've taken to record the deposit will give me insight into what steps I can provide you with to change it. 

 

Take care, and don't hesitate to reach out with further questions or concerns.