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December 12, 2019
Question

I was paid an invoice but the details of the invoice shows "Paid (In review). This is my first transaction. Can anyone tell me what this means?

  • December 12, 2019
  • 1 reply
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1 reply

December 12, 2019

Hi there, 

 

I appreciate you reaching out to the Community. It's important you know what the status of you invoices mean in QBO. 

 

The reason why you're seeing the Paid (In Review) status is that your customer paid the invoice and QBO will need 2- 3 days for this deposit to hit your bank account.Let me know if you have questions about this. In the meantime, check out what each invoice status means below:

 

What each status means

  • Sent: You emailed the invoice to your customer.
  • Delivery error: Your invoice was not sent. You can go to QuickBooks Online on the web for more info. These errors also appear in the feeds and invoice lists.
  • Viewed: Your customer viewed the invoice (if you use eInvoicing). This includes any CC and BCC recipients of the email.
  • Partially paid: Your customer made a partial payment (the amount paid and balance due are shown below the tracker).
  • Paid: Your customer paid the invoice in full (expect 2-3 days for this to deposit in your bank account).
  • Deposited: Your deposit should land in your bank a few business days after you were paid (Android only).
  • Pending: An empty circle shows the step is not complete (you may still need to send the invoice or follow up with the customer to get paid).

 In case you have further questions, I recommend reaching out to our support team using this link. Feel free to ask other questions.