I would like to send a product update/friendly greeting email without invoicing or anything like that as a batch to all of my customers at once....how do I do that?

Hi there,

QuickBooks Online helps make your life easier, by allowing you to email invoices and estimates to your customers directly through the program. I can see how it would be helpful to have the option to send other types of emails from QuickBooks Online.

At this time, the option to send emails without transactions included in them isn't an option that's been implemented in the program. If you'd like to send your customers update emails or friendly greetings, this will have to be done through your email provider (i.e. Gmail, Outlook, iCloud, etc.). You can create a customer email list by referring to your customer details in QuickBooks Online. 

To retrieve your customer information from QuickBooks, follow these steps: 

1. Click the Reports tab on the left menu. 

2. Search for Customer Contact List Report. 

This will generate a report of all your customers and their emails. 

I think this is a great suggestion, and I'd be happy to provide this feedback to our product development team. We're always looking for new ways to improve our products. You can submit feedback on your end as well, by clicking the Gear icon > Feedback. 

If you have any other questions, please don't hesitate to ask. 

Cheers.