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November 4, 2019
Question

If credit card payment higher than invoice how do I match?

  • November 4, 2019
  • 1 reply
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1 reply

November 4, 2019

Hi there,

 

Welcome back to the Community. I'd be glad to share more info on matching transactions in QBO. 

 

Since the credit payment is higher than the invoice amount, it's important to adjust either the invoice amount or the payment so they match. If this is related to your last post, were you able to create the refund? 

 

Once you've managed to adjust either the payment or the invoice, you can proceed with matching the transactions by following the steps below. 

 

1. Navigate to the Banking tab

2. Select the transaction to expand the view.

 

 

3. Review the “Records found.” These transactions are ones you already entered in QuickBooks.

4. Select the link next to each record to get more details.

5. Review the “Deposit to” field on the forms. Your transaction in QuickBooks is already in the account listed.

6. When you’re done, select Match.

 

QuickBooks now knows the record from your bank is the same one you already entered and won’t create a duplicate. Give these steps a try and let me know how you make out. I'll be on standby in case you need further asssistance. :)