In the Receipts feature, my receipts don't appear as thumbnails. If I hover over the broken thumbnail, I am prompted with 'Save As' to download the receipt. Why?

Hi there, 

I appreciate you reaching out to the Community. It's important you're able to use the Receipts feature the way it was designed. Don't worry, I'll be happy to troubleshoot this so you can focus on your business. 

First, I'd like to start off by doing some troubleshooting to determine if this isn't a browser related issue. When was the last time you cleared cache and cookies on your browser? Doing this will help fix most issues the site may be having. Here's an article which shows you how to do that: How to clear Cache and Cookies. Let me know what happens after you clear cache and cookies. 

If you're still having issues, I recommend contacting our support team using this link. One of our agents will be glad to take a look at your account and give you a hand.