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December 5, 2019
Question

Invoice payment receipt

  • December 5, 2019
  • 1 reply
  • 0 views

Is there an easy way to email a receipt to a customer for payments made to an invoice?

1 reply

December 5, 2019

Hello Trying to work,

 

I'm here to help you succeed in getting to work in QuickBooks Online. I love that you want to make sure your customers have all the details they need regarding their invoices and payments and can absolutely show you how to send a payment receipt.

 

It sounds like you've already got recording the invoice and payment down pat, so you're almost there! Sending and printing a payment receipt is done through the payment transaction itself. I'll show you how to do these things when you're creating the payment and on payments that have already been entered.

 

  1. Select the +New icon.
  2. Choose Receive payment.
  3. Fill out the form with the appropriate customer information.
  4. Check off the invoice or invoices the payment is applying to.
  5. Select Save and Send (Note: You may have to choose the arrow on the green button to select this option).
  6. Click Send and close to send the receipt to your customer.

If you're not looking to send the payment receipt but print it out to give you customer a physical copy instead, you can do this by simply clicking Print at the bottom of the Receive Payment screen.

 

In the even that you've already created and saved your payment, printing the payment receipt is as simple as choosing Print in the Action column in the transaction list. If you'd like to email it, choose the arrow in the Action column instead and select Send.

 

Pretty easy, right? Here's more information about receiving payments if you need it: Record a customer payment

 

I'm here if you have further questions! Have a great day. :)