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January 29, 2020
Question

Is there a way to mark the invoices that I print out and mail as sent invoices in the status?

  • January 29, 2020
  • 1 reply
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1 reply

AddieC
January 29, 2020

Hello, 

 

Keeping track of which invoices have been sent and which ones haven't is an important step in staying organized. QuickBooks Online allows you to send invoices to customers directly in the program via email. I can see why you'd like to have the option to change the delivery status to 'Sent' if you've decided to mail a paper copy to your customer outside the program.

 

At this time, the status will only say Sent if the invoice was emailed from QuickBooks Online. Don't worry, there's a couple workarounds you can use instead. 

 

Option 1 = Email the invoice to yourself, then print it out.

 

By sending the invoice to your own email, you'll see a "Sent" status next to it. After doing that, you can print out a paper copy and send it to your customer outside the program. 

 

Option 2 = Record that the invoice was sent by leaving a note on the invoice. 

 

To leave a note, click the invoice to open it, then record that the invoice was sent by writing in the "Message on Invoice" field. Keep in mind that this will be visible to your customer if you print it after writing it. 


I hope one of these two options will help you reach your goal. I know it would be great to have the option to simply change the status, and I'd be happy to pass on your feedback about this to the right team of people. You can submit feedback as well, by clicking the Gear icon > Feedback.

 

Have a great day.