Skip to main content
C
CHENCHEN ZAHNG
August 7, 2024
Question

Issue with Bill Payment Status in QuickBooks

  • August 7, 2024
  • 1 reply
  • 0 views

Hello,

We are encountering a new issue in QuickBooks. As shown in the attached screenshot, our customer paid the total amount for three bills. After recording the check, all three bills show as paid. However, the bottom left corner of the page still indicates that the last bill is unpaid and it is being applied in subsequent calculations. This issue is causing confusion for both us and our customer.

Could anyone help us resolve this problem?

Thank you in advance!

 

1 reply

J
JamesM4
August 7, 2024

Hi there, 

 

Welcome to the Community. Encountering issues isn't the experience I'd like for you to have. Rest assured, I'll be happy to steer you in the right direction so you can continue to enjoy the benefits of using QuickBooks. 

 

In order to get to the bottom of this issue, I see you benefiting more by contacting our support team outside of the Community. A specialist will be able to assist you further so you're on the right track. You can reach out to our support team by dialing 1-833-317-2226. To find out more about our hours and other contact methods, please follow this link here: Intuit QuickBooks Desktop software support policies.

 

Feel free to keep me posted on how you make out. I'll be here in case you need anything else.

Terms & ConditionsAccessibility statement