Just moved to QB. I add my last year unpaid invoices with last year invoice date. When I run report of new year trail balance it doesn't appear over there why??

Hi sh2295,

I'm happy to hear from you again! QuickBooks makes it fun and intuitive to track your income and expenses. Running accurate reports helps you gather the information you need to see how your business is doing and I'll be glad to give you  a hand with this. 

Based on what you've described, I recommend checking your report to make sure the dates on the report are matching the dates you're looking for. I also suggest logging into your QuickBooks account using a private/incognito window and access the Trial Balance to see if it's showing the correct info. If it is, you'll just need to clear cache and cookies on your browser. Doing this helps clean your browser making it run much smoother than before. Learn more about this here: Clear Cache and Cookies. 

Let me know if this info helps. If you need further assistance, I suggest contacting our support team so they can take a closer look at your account. Here are the contact details: 

• Schedule a Callback or Chat: click (?)Help in the upper right > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat. Support is available from Monday to Friday between 9 a.m. and 8 p.m. ET.
• Social Media: Facebook, Twitter, and Instagram.

I'll be one message away if you need anything else. Otherwise, have great rest of the year!