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W
Wellings
June 3, 2020
Question

Multiple Page Invoices

  • June 3, 2020
  • 1 reply
  • 0 views

I am using Quickbooks Online. Some of my invoice are very long. The first page of the invoice is showing no description, the second page is showing the description but gets cut off at the bottom, the third page is showing the totals. How can I fix this?

1 reply

AddieC
AddieC
June 3, 2020

Hi there,

 

Creating invoices in QuickBooks Online is so important for your bookkeeping needs. It's vital that you feel confident to make lengthy invoices in QBO without any information being cut-off. I'd be happy to explain a few troubleshooting steps to get you started towards resolving this.

 

Try clearing the cache and cookies in your web browser to remove any stored Internet files. These stored files can cause bugs in QBO and other sites. Here's how to clear them: Clear cache and cookies to fix issues when using QuickBooks Online. 

 

If the issue persists, try using an Incognito window in Google Chrome. This is a private browsing mode that operates separately from the main browser, and it doesn't get impacted by stored cache and cookies. Here's more information about that and how to use it: Browse in Private. You should also try using multiple different browsers.

 

If you're still running into issues, I'd recommend touching base with our tech support team so an agent can take a closer look at what may be happening. I'm confident our team will be able to sort this out for you.

 

Cheers!

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