My client sometimes buys and then returns an item for full or partial refund. I cannot input an expense with a negative amount. How do I cope with this issue?

Hi @Maria Pelletier 

Inputting the correct amounts and to the correct accounts is very important to keep the books balanced and not to report anything incorrectly.

Because this transaction falls into accounting territory, it's best to reach out to your accountant to make sure all the appropriate accounts are adjusted as they are trained on how to do this. If you don't have an accountant no need to worry, we can help. You can go to My Accountant>Find a pro to help to find an accountant in your area.

Kind regards,

Noelia