My client was charge 2x on her cc for the same invoice in April. the refund came in June how do i categorize these 2 trans. so I can reconcile?

Hey terrikrahn-outlo,

Welcome to the QuickBooks Community! It's vital to know how to categorize your transactions so that you books balance correctly. I can point you in the right direction for the best assistance possible.

Making sure you're recording your transactions properly In QuickBooks Online is an essential step for maintaining clean books. To ensure accuracy in your books, I recommend reaching out to an accounting professional for expert advice on categorizing these types of transactions. They'll be able to guide you in choosing the correct transaction type as well as which accounts to affect so that your accounts can end up with the right balance. You can add your accountant to your books by going to the My Accountant tab of your QuickBooks account. You can also find an accountant that has experience using QuickBooks near you by clicking on the Find a pro to help option in that section.

If you have any other questions, feel free to reach out here.