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November 26, 2022
Question

My invoices have been automatically sending reminders to clients for invoices that have been paid. I want to shut off the reminder feature.

  • November 26, 2022
  • 1 reply
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1 reply

November 28, 2022

Hey there irongraincontrac,

 

Welcome to the QuickBooks Community! Thanks for reaching out to us here. QuickBooks Online is a great tool to have. There are various feature that can make running your business easier. Turning on and off invoice reminders is one of them. Let me show you how!

 

Turning off invoice reminders is simple. Follow these steps below to successfully turn off this feature:

  • Go to the Gear icon and select Account and Settings.
  • Select the Sales tab.
  • In the Reminders section, select Edit (pencil button).
  • Turn Automatic invoice reminders to Off.
  • Click Save, then select Done.

If you'd like to manually send invoice reminders instead of having them automatically send, you can do this from within the invoice itself. Follow these steps:

  1. Go to Get paid & pay and select Invoices 
  2. Find the invoice you'd like to send a reminder for.
  3. From the Receive payment dropdown, select Send reminder.
  4. Customize your message and select Send.

If you have any other questions, feel free to reach out to us here.