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December 17, 2023
Question

My invoices no longer record the date I emailed an invoice. How do I tell if I emailed the invoice or not?

  • December 17, 2023
  • 1 reply
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1 reply

December 18, 2023

Hey there, jacquesb. 

 

Thanks for turning to the QuickBooks Community for support. I'd be happy to help!

 

Sometimes browsing data accumulates and prevents the software from doing what it is supposed to do. I recommend clearing your cache and cookies, switching to another browser, or trying a private browser. This usually resolves browsing data issues.

 

If the invoices are still not recording the dates after trying the steps provided, I encourage you to reach out to the support team outside of the Community so they can investigate further into why this may be happening. You can reach them by following one of these methods:

 

Schedule a Callback: click (?)Help in the upper right > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback

 

Feel free to reach back out if you have any other questions.