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October 8, 2020
Question

My P&L report has items in the wrong places - invoices show up in purchases for example (should only be bills no invoices listed), How do I fix this?

  • October 8, 2020
  • 1 reply
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1 reply

October 8, 2020

Hi there,

 

The Profit and Loss is a useful report which shows you what you own (assets), what you owe (liabilities), and what you invested (equity). QuickBooks is made to bring simplicity to the accounting side of your business. I'll be glad to give you a hand with this. 

 

Based on what you've described, it's vital to make sure the invoices were recorded correctly. When you run your P&L, I recommend clicking on the invoice in question and tracing back to see if it was recorded properly. I'd recommend checking that first and if they're still showing up in the wrong places, I suggest giving your browser a clean as it might be a browser issue. The best way to troubleshoot your browser is by clearing cache and cookies. Here's an article which shows you how to do that. 

 

Give the above steps a try and let me know how you make out. If you prefer direct and immediate assistance, I recommend contacting our support team using the details below: 

 

  • Schedule a Callback or Chat: click (?)Help in the upper right > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat. Support is available from Monday to Friday between 9 a.m. and 8 p.m. ET.
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Enjoy the rest of your week!