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charlottecave
December 19, 2021
Question

My resubscription will not process despite several attempts

  • December 19, 2021
  • 1 reply
  • 0 views
My quick books essential for The Girls under Chic Thrills Inc will not process my subscription. I am using the same card as for Chic Thrills and have filled in card details and will not work

1 reply

T
Trish_T
December 21, 2021

Hi charlottecave,

 

Thanks for reaching out to Community.  It's vital that you're able to update your account information for QuickBooks Online without complication.  I suggest contacting us using one of the methods below.  It would be our pleasure to work with you directly and gather the required information to verify your account, so we can have a look into this from our end.

 

Schedule a Callback or start a Chat: click Help (?) in the upper right in QuickBooks Online > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat.
Social Media: Facebook, Twitter, and Instagram.
Support hours are from Monday to Friday between 9 a.m. and 8 p.m. ET.

 

Please don't hesitate to reach back out if you have any other questions.  We'd be happy to help!

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