My sales invoice does not show the bill to name. How do I correct this?

Hi GolferGirl,

Thanks for reaching out. It's great you're using QuickBooks Online to easily process your invoices. Having every necessary information on your invoice ensures you get paid. I'll be happy to assist you with this. 

A good starting point would be to ensure there are no bugs in the software due to a browser issue. To make sure your browser or app is running the program as designed, I recommend following the troubleshooting steps in this article: Clear cache and cookies to fix issues when using QuickBooks Online

In case the BILL TO section on your template still doesn't display the customer information linked to the invoice, please reach out to our tech support team for us to investigate this further. Here's how to get in touch.

Phone and Chat: Click Contact Us to learn how to reach phone and chat support.

Schedule a Callback: click (?)Help in the upper right > click Contact Us > explain your situation > click Let's Talk > choose Get a callback (Note: Callback hours are the same as regular phone hours.)

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Have a great day!