Skip to main content
April 14, 2021
Question

My tab I use for sales has disappeared It use to be on the left side and I use it for customers , sales , inventory ect .

  • April 14, 2021
  • 1 reply
  • 0 views
Original commenter did not share additional details

1 reply

April 14, 2021

Hello sales240,

 

Thanks for choosing QuickBooks Online to manage your books! As I'm sure you know, the menu available on the left-hand side of the program is the navigation pane for working with the data in the program. The Sales tab is an important section of that pane, and I want to make sure that you have it to work with. I'll help you out.

 

When there are strange issues like this with QuickBooks Online, it's often caused because of the way the program is communicating with the cloud. Luckily, these kinds of issues are usually solved pretty quickly by troubleshooting, so I'd like you to go through the following steps to see if they resolve the problem and bring the Sales tab back. Please go through these one at a time.

If you reach the end of the list and that part of the menu is still missing, I encourage you to reach out to our technical support team using one of the following options.

 

Schedule a Callback or start a Chat: click (?)Help in the upper right in QuickBooks Online > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat.

Social MediaFacebookTwitter, and Instagram.
Support hours are from Monday to Friday between 9 a.m. and 8 p.m. ET.

 

A member of our team will be able to work with you to sort this out as quickly as possible so you can return to your work.

 

I hope you enjoy the rest of your day.