On an iPhone, how do I edit customer message on their receipt?

Hi there,

Thanks for posting in the Community! I'll be happy to help you with editing a customer message using the app. 

To do this, please follow the steps below:

1. Go to Settings ⚙️.
2. Select Account and Settings.
3. From the Menu ☰, select Sales.
4. In the Messages section, select the edit (pencil) icon.
5. From the Sales form drop-down under Blind Copy (Bcc) new invoices to address, select Invoices and other sales forms or Estimates and type the default message to customers.
6. Select Save and Done.

Give this a try and if you're still having issues, I recommend contacting our support team using this link.