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kait_hur
February 17, 2022
Question

Packing Slip

  • February 17, 2022
  • 1 reply
  • 0 views

Two questions re: packing slips:

1) In an older version of QB Desktop, after printing off a Packing Slip the Invoice template would automatically reappear. Is there a way to format QB 2021 to do the same?

 

2) If zero items are shipped (if all are backordered), the item line does not show up on the printed Packing Slip. This causes confusion with the customer, as they wonder if the item wasn't ordered or if they will not be receiving it. Is there a way to format the template to ensure all items ordered are visible (shipped or not)?

Thank you!

1 reply

N
Nick K
February 17, 2022

Hi kait_hur.

 

Packing slips are a great way to let your customer know exactly what is being sent to them in that order and lets you know exactly what to pack. I'd be happy to help you with your questions about packing slips.

 

Having the invoice template show up after you print a packing slip is not a feature that is included in QuickBooks 2021. If you wish to have the template show up after printing out a packing slip I recommend reaching out to our developers to let them know you want a feature like this added. You can send this feedback by going to: Help>Send Feedback Online>Product Suggestions. Once they receive the feedback they will look into ways to possibly add this in future updates.

 

As for changing the packing slip template you can do so by going to List>Templates>Select packing slip and follow the steps in this article.

 

If you have any questions let us know and we'd be happy to help.

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