Paid an invoice by mistake how to undo

Hi there, 

I know how important it is to record payments towards the invoices given to you by suppliers. QuickBooks Online makes this process so easy, and if you make a mistake it can easily be undone. I'll explain how to delete this payment in just a few steps. 

It sounds like you've recorded a payment towards a bill. If that's the case, follow these steps to delete it: 

1. Click Expenses on the left navigation menu. 

2. Locate the bill payment in the list.

3. Click the small drop-down arrow in the Action column.

4. Select Delete. 

There's another scenario that you may be referring to in your question whereby you've recorded a payment from your customer on the invoice you sent them. Here's how to remove an invoice payment: 

1. Click the Sales tab on the left menu. 

2. Click the All Sales header. 

3. Locate the payment you recorded by mistake. 

4. Click to open the payment. 

5. Select More at the bottom page, then click Delete. 

That's all there is to it. If you have any other questions, please reach out to our tech support team.

Have a great day.