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January 13, 2020
Question

Partial Debt Recovery

  • January 13, 2020
  • 1 reply
  • 0 views

We have written off several invoices to bad debt for last fiscal year.

We have now received partial payment for these invoices this fiscal year.

How do I enter the partial payments in Quick books online?

 

1 reply

AddieC
January 13, 2020

Hello EMWm3

 

Being aware of your bad debt helps you keep control of your bookkeeping. It's great that you've received some partial payments towards those invoices. I'd be happy to explain the next steps as you move towards recording these payments. 

 

There's a couple different ways to go about recording bad debt in QuickBooks Online. Some people do this using a discount, others record a customer credit. The steps for entering these partial payments will largely depend on how you've written off the bad debt in the first place. 

 

Due to the specifics, you'll have to reach out to our tech support team about this in order to get the best possible advice. I want to make sure you're guided to record things properly. 

I hope this helps.


Cheers.