Processing fee NSF

Hi there brenda80,

It’s vital that all your sales transactions are paid for by your customers. QuickBooks Online Payments is a great tool able to help your clients easily pay you through their invoices. I'd be glad to point you in the right direction for assistance regarding insufficient funds for payment processing fees.
 
For help regarding NSF for processing fees for payments, you’d need to reach out to the QuickBooks Online support team outside of the Community. They’ll be able to view your account in the system to provide you the ways of getting this resolved as quickly as possible. I'd encourage you to contact our customer support team using these steps:
 
Schedule a Callback or start a Chat: click (?)Help in the upper right in QuickBooks Online > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat.

Let me know if you have any questions, I'll be happy to help here.