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August 28, 2021
Question

QR code pops to scan to add customers to app. But I can't get to go away on my screen. What do I do?

  • August 28, 2021
  • 1 reply
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Original commenter did not share additional details

1 reply

August 30, 2021

Hello wwerbitt,

 

Thanks for reaching out to us here. QuickBooks offers a versatile platform that makes it simple to manage your customer. It's important you're able to use the program without running into issues and I'll be glad to assist. 

 

Based on what you've described, I recommend clearing cache and cookies on your browser if you're not seeing the option to exit from the screen you're referring to. Clearing cache and cookies helps fix most issues the site may be having. Here's an article that shows you how to do that: How to clear cache and cookies. Give this a try and let me know what happens. 

 

I'll be one message away in case you need anythign. Otherwise, I wish you a great rest of the week.