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styles_c
July 6, 2023
Question

Quickbooks API - Customer Email is populated on the Invoice but not on the Payment Screen

  • July 6, 2023
  • 1 reply
  • 0 views

Hoping someone can help point me in the right direction with this one.

 

I'm in the process of building an app using the QBOnline API. Customer creation, Invoice creation and payments are being created fine. However I've noticed that the Customer Email field is only populated when I click on the Invoice page but not on the Payment record page.

 

Based on the API for payments we pass the customerRefID which I assumed we pull the email on top of the Customer name but it does not. If I manually select a customer on the Payment record page it will populate their email.

 

Is there something I'm missing here? Any help would be appreciated!

 

Thanks,

Corey 

1 reply

J
JamesM4
July 6, 2023

Hello Corey,

 

It's great to learn you're building an app that helps you streamline your business with QuickBooks. Rest assured, I'll be glad to steer you along the right path so you can get the resolution you need. 

 

In order to make sure your integration works seamlessly, I recommend getting in touch with our development team as they have the right tools and resources to assist you further with this. You can get in touch using the following link: Intuit Developers. 

 

Otherwise, let me know if you have other questions if you need help with QB Online itself without the API integration. I'll be one message away. 

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